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Facilities Service Manager

Due to our continued growth, we currently have a vacancy for an experienced Maintenance Manager to manage our Building & Facilities Maintenance division throughout Sydney and NSW.

Based at our Sydney office in Kensington.

We are looking for someone that will bring a positive, hardworking attitude and are looking for a role and company where they can grow and progress their career.

Reporting to the Group General Manager, the role includes, but is not limited to, the following duties: 

·         Managing all BCG site works including installation, store de-fits, product renewal/removal, programmed and responsive building maintenance

·         Ensure that all maintenance jobs are completed to a standard that meets or exceeds both BCG and customer expectations

·         Ensure that customer service is paramount and that everything you do is to serve the customer

·         Day to day management of all maintenance staff including admin and on the road technicians

·         Ensure the operation of a safe and well maintained work environment, complying with all WHS standards.

·         Completing all paperwork accurately and in a timely manner.

·         Organising regular training of staff and facilitating regular toolbox discussions

·         Reporting on a weekly/monthly/quarterly basis to the Group General Manager

·         Reporting on a weekly/monthly/quarterly basis to key clients

·         Liaise with customers to maintain relationships and drive new business

·         Management of Maintenance Division to ensure compliance with set KPI's

·         Stock management

Essential Criteria

  • Experience and/or qualifications in one or more of the following areas:
    • General cabinet work
    • Building maintenance and repairs
    • Carpentry
    • Gyprocking
    • Furniture repairs
    • Painting
    • Vinyl flooring
  • Highly developed communications skills, both oral and written
  • Ability to think quickly and solve problems
  • Strong time management skills
  • Attention to detail
  • Experience managing a team of mobile trades people
  • Strong customer service ethos
  • Understanding of WH&S requirements
  • Current and unrestricted NSW manual drivers licence


Desirable Criteria

  • Forklift licence
  • Ceramic floor and wall tiling, gyprocking and vinyl flooring experience
  • Trade certificate
  • Shop fitting, cabinet making or commercial building maintenance experience


What We Offer

  • A work environment that has a supportive management structure with a clear focus on customer service as well as Quality, Safety and Productivity.
  • Attractive salary
  • Company van
  • Smart phone